REVISED: 11 JANUARY 2024

About

Our ONLY official website address is: https://elephantsalive.org . Should you come across any other web domains falsely pretending to represent Elephants Alive, please send an email with the URL and date of access to marketing@elephantsalive.org, so that we can take action.

This privacy policy is designed to tell you about how we collect information, what kinds of information we collect, how we use that information, how you can access or delete information we collect from you and what kinds of security we use to protect information you provide. We undertake to maintain the privacy, safety and integrity of your personal information. We respect the privacy of all our visitors and take our data protection responsibilities very seriously, keeping personal details confidential.
Before using our website or providing personally identifiable information to us, you should read this privacy policy. Use of our website or communicating with us constitutes your agreement to the terms of this policy. We reserve the right to change this Policy at any time and at our discretion, for example to take account of new data protection legislation. If we do make changes, the new Policy will be posted on this page, along with its revision date.
What is personal information?

Personal information is defined by POPIA as any information that can be used to identify you as an individual. Examples include your identity number, account number, telephone number, email address, physical address and other unique identifiers.

Google Analytics

Elephants Alive uses Google Analytics to track where our website traffic is coming from, so that we can improve our content to benefit your user experience. Only anonymous aggregated data is used by our internal marketing team to evaluate the use and functioning of our website. This anonymised information includes, but is not limited to, the number of visits to our site, pages, geographical location associated with IP address at city, region and country level, demographic information such as gender and age, device type, etc. We can only access information that you have chosen to share with Google.
Elephants Alive will never store, disclose, sell or in any way distribute your data outside of our organisation. Unless you choose to share certain information by using our blog & comment section, by subscribing to our mailing list, or via donations (see sections below), Elephants Alive will never have access to your name, ID number, account number, telephone number, email address or home/work address.

Cookies & Blog Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media & External Links

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the external website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content. When you choose to use a link to an external party’s website, the privacy policy and data processing disclosures for that site or service governs. We therefore encourage you to read the privacy policy of each web site you visit.

Email Subscription

By completing our e-mail subscription form, you agree to give us access to the details provided and consent to our e-mail policy. If you previously opted in to receive e-mails, you may choose to opt-out by updating your e-mail preferences in the "unsubscribe" link displayed at the bottom of our e-mails.

Donations

All donations are received via the official Elephants Alive website (https://elephantsalive.org) are protected through our secure payment portals (PayPal.com for outside South Africa and PayFast.co.za for South African based donors). Elephants Alive does not have have access to the payment or card details that you enter via these platforms, and their respective privacy policies apply to all information you submit through these platforms.

By donating via our website, you consent to giving us access to your first and last names, as well as your e-mail address that you provide through our donation form. If you prefer not to use our integrated donation form, we invite you to donate via bank transfer, to the banking details provided on our official donation page.

If you choose to subscribe to a recurring donation, you consent to the recurring deduction of your chosen amount, at the chosen interval (monthly) until such time you choose to stop your recurring subscription. You can do so via your own PayPal account or by sending your request to stop your recurring donation on e-mail to marketing@elephantsalive.org . We cannot refund any donations that have been made in the past.

Questions?

If you would like to modify or delete any personal information you’ve provided to us, you may do so by sending an e-mail to marketing@elephantsalive.org and we will work to comply with your request.

If you have any queries or concerns about our privacy policy or our website, please contact us: marketing@elephantsalive.org